Ecommerce Specialist & Customer Support Executive

E-commerce Sales & Customer Support Executive

Job Overview

We are looking for an E-commerce Sales & Customer Support Executive to manage online orders, customer queries, and sales activities across our social media platforms and internal systems.

Key Responsibilities

• Manage and process orders through social media, website, and other platforms.

• Handle customer queries through WhatsApp, Facebook, Instagram, and other channels.

• Confirm orders and follow up on delivery and order status.

• Update orders and customer information in internal systems.

• Coordinate with the team for packing, dispatch, returns, and exchanges.

• Handle customer concerns and ensure a smooth customer experience.

• Respond to inquiries and help convert leads into sales.

Requirements

• Good communication skills in English and Urdu.

• Basic computer and social media skills.

• Experience in e-commerce, online sales, or customer support is preferred.

• Organized, responsive, and able to manage multiple customers and orders.

• Fresh candidates with strong communication skills may also apply.

Why Join Us?

Join a growing team where you can develop practical e-commerce and sales skills, gain valuable industry experience, and grow with the company while working in a professional and supportive environment.

📩 Share your CV:
WhatsApp: +92 327 875 0005
Email: careers@techloset.com